Privacy Policy

Luxoar Transportation Last updated: September 14, 2026

This Privacy Policy explains how Luxoar Transportation (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a booking, or use our transportation services.

1. Information We Collect

We may collect the following types of information:

Contact information: name, email address, phone number
Booking details: pickup and drop-off addresses, travel dates and times, flight or event details (if provided), number of passengers, special requests
Payment information: billing address and payment card details, processed securely through our third-party payment processor (we do not store full card numbers on our own servers)
Account information: username and password, if you create an account
Communications: messages you send us through contact forms, email, or phone, including call recordings where legally permitted
Technical data: IP address, browser type, device information, and cookies collected automatically when you browse our website

2. How We Use Your Information

We use your information to:

Process and manage your bookings and payments
Communicate with you about your reservation, including confirmations, driver details, and updates
Provide customer support
Improve our website and services
Send promotional offers or newsletters, where you have opted in
Meet legal, tax, and regulatory obligations
Prevent fraud and ensure the safety of our services

3. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though this may affect some website functionality.

4. Who We Share Your Data With

We may share your information with:

Drivers and operators fulfilling your booking, to the extent necessary (e.g., pickup location, contact number)
Payment processors to complete transactions securely
Service providers who support our website, booking system, or customer communications (e.g., hosting, email, analytics)
Legal or regulatory authorities, where required by law

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Booking and payment records may be kept for a period after your trip to handle disputes, refunds, or legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal retention requirements
Withdraw consent for marketing communications at any time
Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

Luxoar Transportation Email: Luxoartransportation@gmail.com Phone: (347) 544-6620 Website: https://luxoartransportation.com